USERS

Before you make any changes

Please note that by default, every site has one user for viewing reports and one with basic administrative access. This is as many users as most sites will ever need, so think carefully before deleting, adding, or changing any users.

What is a user?

User accounts, in conjunction with passwords, allow you to keep unwanted visitors from browsing through your website reports.

What types of user can I have?

You can have normal users, and you can have admin users. A normal user has access to all of the reports for a given site, an admin user can add other users and create filters.

How do I delete a user?

Firstly, don't delete your default user accounts! Only remove users which you've created for some purpose (i.e. you wanted to give temporary access to your reports to someone).

Deleting a user is easy. Log in to Urchin using your administration account, go to Configuration > Users & Groups > Users, you should see a list of all users you have access to maintain. To the right of each user are two buttons, one is edit, one is delete, make sure you have the correct user selected and press delete, you will be prompted to confirm deletion, if you're really sure you want to do this, click Ok.

What changes can I make to users?

All user changes are made through the admin interface under Configuration > Users & Groups > Users, select the user you want to modify and click the Edit button.

There are two primary changes you can make, the first is to the password, you can set it to anything you like, but do make sure you keep a record of it, 2Day will not be able to tell you what your Urchin password is once you've changed it.

Additionally, you can give or remove access to Reports, if you create a new user, you must give it access to a report before it is any use. If you take Report access away from a current user, they can no longer see the stats for your website.

To give access to a report, select it in the Available Reports area of the Report Access tab, click the arrow that points to the right, you should see the profile name appear in the Access Granted area of the screen, to take access to a report away, select it in the Access Grant screen and click the left pointing arrow. You must click the Update button before you change will take effect.

Creating a new user.

You can add new users to the system by logging in to the admin interface, then going to the Configuration > Users & Groups > Users, then clicking the Add button on the upper right.

You must enter a username & password, you can optionally also enter the full name of the person you're giving access, click Next, you can now set the Admin Level of the user, usually you will use User, click Finish.

You will now recieve confirmation of your accounts creation. If you chose a username that is already in use, you might need to rename your account. If you were successful, you should now click the More Options link, click the Report Access tab, and follow the same procedure from above for giving access to a report. Sselect the report you want, put it on the access list, and click Update.

Your new user should now be able to log in and view reports.